Ep.40 Are guests spending less nowadays? The art of Mirroring w/guest Twenty from ATP Appraise the Phrase

Adrian, Ed, and guest Twenty from ATP Appraise the Phrase are serving up some fresh strategies to boost your tips when guest are watching their wallets by mastering the Art of Mirroring. We break down how to create an experience that guests... can’t resist.

Check out ATP Appraise the Phrase here:
www.AppraiseThePhrase.com

Chapters:
0:00 Ed's opener
2:40 Show Start
3:29 Guest Spending Less
8:41 Guest "Tells" when not spending
11:23 How we avoid spending
16:25 Have we tipped poorly & Mercy Tipping
19:12 How to make budget conscious guest spend more
25:15 The Car Salesman Technique 
28:25 Service Charge
30:02 The Art of Mirroring
36:10 PB&J "Juicy Not Burnt" equals?
41:36 Key to Mirroring
42:10 Energy Mirroring
48:30 Menu Mirroring
48:55 Eye Contact & Boobs
55:11 Who tips & Who doesn't 
1:01:27 You Never Know Game
1:03:05 Adrian's Closer


A podcast about the restaurant industry.
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The FancyBreadMiami Podcast is about a love/hate relationship between two food and beverage mercenaries with over 20 years of combined experience.  We talk about the real, raw and sometimes misunderstood aspects of dining and working in the restaurant industry.  Our mission:  To educate, entertain, inspire, and connect.

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