Ep.61 S.A.'s Server Assistants

In this episode of FancyBreadMiami, Adrian and Ed, joined by Camilo and Ricky, dive deep into the role of server assistants (S.A'.s). They explore what S.A.'s do, their key responsibilities—from water maintenance to table resets—and how they interact with servers. You’ll hear candid thoughts on how S.A.'s feel about Adrian and Ed, tips on moving from SA to server, and even a tasting of Mark’s Artisanal Pizzeria.

0:00 Ed's Opener 
1:49 Show Start
3:02 Camilo & Ricky's experience in the industry
5:09 What does a Server Assistant do?
6:22 Let's try that question one more time
8:52 The 4 pillars of a Server Assistant: 1) Water maintenance
11:26 Talk to your SA!
15:24 Do you keep serving water after payment?
18:03 Pillar 2) Table Maintenance
20:59 When you think you are helping (Toe Stepping)
26:09 Pillar 3) Table Reset
32:14 Pilla 4) Restock
34:34 What do SA's say about Ed
37:54 What do SA's say about Adrian
41:37 How servers feel about their SA's
42:59 How are SA's picked? 1-4
47:34 Learning from Servers to become one
49:38 Tasting Marc's Artisanal Pizzeria
51:04 What you need to move up from SA to Server
56:13 Stepping Up
58:05 Good cop, bad cop
1:01:20 If you don't like it, well work from there
1:05:50 Physical contact with guest
1:08:04 Sending items not ordered
1:10:47 Agresive Assisting
1:12:32 Last Call: Cheap fuck of the week

A podcast about the restaurant industry.
LIVE recording on Tuesdays (FancyTuesdays)
Episodes out on Fridays (FancyFridays)

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Website: https://www.fancybreadmiami.com
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The FancyBreadMiami Podcast is about a love/hate relationship between two food and beverage mercenaries with over 20 years of combined experience.  We talk about the real, raw and sometimes misunderstood aspects of dining and working in the restaurant industry.  Our mission:  To educate, entertain, inspire, and connect.

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